Terms & Conditions

Introduction

These Terms and Conditions ("Terms", "Agreement") govern the relationship between tamanjudi ("the Platform", "we", "us", "our") and any individual ("Player", "User", "you", "your") who accesses, registers on, or otherwise uses the online gambling services available at tamanjudi.cam.

By creating an account on tamanjudi, accessing any game or service, making a deposit, claiming a bonus, or otherwise using the Platform in any capacity, you confirm that:

• You have read, understood, and agree to be bound by these Terms in their entirety;
• You meet all eligibility requirements set out in Section 3 of these Terms;
• You acknowledge that online gambling may be restricted or prohibited in certain jurisdictions, and that it is your sole responsibility to ensure your use of the Platform is lawful in your jurisdiction;
• You consent to the collection, processing, and use of your personal data as described in our Privacy Policy.

If you do not agree to any part of these Terms, you must immediately discontinue use of the Platform.

Definitions

For the purposes of these Terms, the following definitions shall apply:

Account Eligibility

To register and maintain an account on tamanjudi, you must satisfy all of the following eligibility criteria at all times:

3.1 Age Requirement

You must be at least 21 years of age at the time of registration and throughout your use of the Platform. This age restriction applies to all services on tamanjudi including, without limitation, casino games, live dealer tables, sports betting, lottery products, and promotional offers. tamanjudi conducts mandatory age verification as part of the KYC process. Where a Player is found to be under the age of 21, the account will be immediately closed, all funds will be returned net of any bonus amounts claimed, and the matter may be reported to relevant authorities.

3.2 Geographic Restrictions

It is your responsibility to ensure that accessing and using online gambling services is legal in your country, state, or territory of residence. Residents of certain jurisdictions may be restricted from registering on the Platform. tamanjudi does not warrant the legality of its services in any specific jurisdiction and shall not be held liable for any breach of local laws by a Player.

3.3 Legal Capacity

You must have full legal capacity to enter into a binding contract. Persons under legal guardianship or those who have been declared legally incapacitated are not permitted to register.

3.4 Self-Exclusion Status

If you have previously requested self-exclusion from tamanjudi or any other gambling operator and that exclusion period remains active, you are not permitted to register a new account. Registration in breach of an active self-exclusion period will result in immediate account suspension and forfeiture of any deposits made.

Account Registration & Security

4.1 Registration Requirements

Players must provide accurate, complete, and current information during the registration process, including their full legal name, date of birth, residential address, email address, and phone number. tamanjudi reserves the right to request supporting documentation to verify any information provided.

4.2 Single Account Policy

Each Player is permitted to hold only one registered account. The use of multiple accounts by a single individual — whether for the purpose of claiming multiple welcome bonuses, circumventing limits, or any other reason — is strictly prohibited. tamanjudi employs automated systems to detect duplicate accounts and will close all related accounts upon detection, retaining any bonus-derived winnings.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. tamanjudi will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain adequate security. If you suspect your account has been compromised, you must contact our support team immediately via live chat.

4.4 Account Verification (KYC)

All Players are required to complete KYC verification before their first withdrawal. The KYC process requires submission of:

• A valid government-issued photo ID (Malaysian IC / MyKad, or passport);
• Proof of current residential address (bank statement, utility bill, or official correspondence, dated within 90 days);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of e-wallet, bank account confirmation).

tamanjudi processes KYC documents within 1–3 business days. Until verification is complete, withdrawal requests may be placed on hold. Players are encouraged to submit their KYC documents proactively upon registration to avoid delays.

Deposits & Withdrawals

5.1 Accepted Payment Methods

tamanjudi accepts deposits and processes withdrawals via the following channels: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange), Maybank online banking, CIMB Clicks, Public Bank PBe, Hong Leong Connect, Visa, Mastercard, and selected cryptocurrency options including BTC and USDT. Payment methods available to a specific Player may vary based on their location and verification status.

5.2 Deposit Processing

Deposits are generally credited to a Player's account within minutes of successful payment. The minimum single deposit amount is RM50. tamanjudi does not charge transaction fees for deposits, though your bank or payment provider may impose their own charges, for which tamanjudi accepts no responsibility. All deposits must originate from a payment method registered in the Player's own name — third-party funding is strictly prohibited.

5.3 Withdrawal Processing

Withdrawal requests are processed within 30 minutes during business hours (9:00am – 11:00pm MYT), subject to completion of KYC verification and no active bonus wagering requirements on the account balance. The minimum withdrawal amount is RM100. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible. tamanjudi reserves the right to conduct additional verification checks before processing withdrawals that exceed set thresholds.

5.4 Currency

All transactions on tamanjudi are denominated in Malaysian Ringgit (MYR / RM). Where deposits or withdrawals are made in another currency (e.g., via cryptocurrency), conversion to MYR will be applied at the prevailing exchange rate at the time of processing.

Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotions offered by tamanjudi are subject to their individual terms, which specify wagering requirements, eligible games, maximum bet amounts during bonus play, expiry periods, and any applicable maximum cash-out limits. These individual terms are available on the respective promotion pages and are incorporated by reference into these Terms.

6.2 Wagering Requirements

Unless otherwise specified, bonus funds must be wagered the stated number of times (rollover/wagering requirement) before any winnings derived from bonus play can be withdrawn. Wagering requirements typically range from X10 to X30 depending on the promotion. Players should check individual promotion terms before claiming any offer.

6.3 Game Contribution Rates

Different game categories contribute at different rates toward the fulfilment of wagering requirements. Unless the specific promotion states otherwise, the following general contribution rates apply: Slots — 100%; Live Casino table games (Baccarat, Roulette, Blackjack) — 10%; Sports Betting — 20%; Arcade games — 50%. Lottery products typically do not contribute toward bonus wagering requirements.

6.4 Maximum Bet During Bonus Play

While a bonus is active on an account, the maximum stake per bet, spin, or hand is RM50 unless a higher limit is explicitly stated in the promotion terms. Exceeding this limit may result in the forfeiture of the bonus and any associated winnings.

6.5 Bonus Abuse

tamanjudi reserves the right to refuse, reclaim, or cancel any bonus where there is evidence of bonus abuse, including but not limited to: exploitation of technical errors, use of multiple accounts to claim the same promotion, systematic arbitrage or low-risk betting strategies during bonus play, or any conduct intended to circumvent the spirit of the promotional offer. In cases of confirmed bonus abuse, the Platform reserves the right to suspend the affected account pending investigation.

Gameplay Rules & Disputes

7.1 Game Integrity

All games on the tamanjudi platform use independently certified Random Number Generator (RNG) technology or, in the case of live dealer games, are operated by licensed studio providers. Published RTP (Return to Player) figures are accurate as independently audited. tamanjudi does not manipulate game outcomes.

7.2 Technical Malfunctions

In the event of a technical malfunction, software error, or connectivity failure during a game session, the affected game round may be rendered void and any wager placed will be returned to the Player's account. tamanjudi will not be liable for any winnings that cannot be confirmed as legitimate due to a system error. The Platform will make reasonable efforts to resolve technical issues promptly and to communicate any service disruptions via platform notifications.

7.3 Dispute Resolution

In the event of a dispute regarding a game outcome, transaction, or promotional claim, the Player must contact the tamanjudi support team via live chat within 72 hours of the disputed event. tamanjudi will investigate all disputes within 5 business days. Disputes raised after this 72-hour window may not be considered. The Platform's decision following investigation is final and binding, subject to applicable regulatory requirements.

Prohibited Conduct

The following actions are strictly prohibited on the tamanjudi platform. Violation of any of these prohibitions may result in account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering or operating more than one account;
• Providing false, inaccurate, or misleading information during registration or KYC;
• Using the Platform for any money laundering, fraud, or financial crime activity;
• Exploiting technical errors or software vulnerabilities for financial gain;
• Using automated bots, scripts, AI tools, or any software designed to gain an unfair advantage over the Platform or other players;
• Engaging in collusion or chip dumping in poker or live casino games;
• Attempting to place wagers on behalf of a third party or operating an account as an agent;
• Allowing any underage person to access or operate your account;
• Depositing funds obtained through unlawful means;
• Engaging in any form of match-fixing, corrupt conduct, or insider information use in sports betting markets.

Responsible Gambling

tamanjudi is committed to providing a safe, fair, and responsible gambling environment. Gambling should be an enjoyable form of entertainment, and we take seriously our obligation to minimise the risk of gambling-related harm to our players and the wider community.

9.1 Player Protection Tools

All registered players may access the following responsible gambling tools from their account dashboard at any time:

• Deposit Limits — set daily, weekly, or monthly maximum deposit amounts;
• Loss Limits — define the maximum loss you are comfortable sustaining in a given period;
• Session Time Reminders — receive automatic pop-up alerts after a set duration of continuous play;
• Cool-Off Period — take a 24-hour, 7-day, or 30-day break without permanently closing your account;
• Self-Exclusion — request a long-term exclusion of 6 months, 1 year, or permanent suspension of account access.

9.2 Support Resources

If you or someone you know is experiencing difficulties with gambling, please seek professional support. The following resources are available:

• Talian Kasih — 15999: Malaysia's national social welfare helpline, available 24/7 for confidential support and counselling;
• GamCare: International support service for people affected by problem gambling (text-only reference — tamanjudi does not link to external sites).

Privacy & Data Protection

tamanjudi collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you consent to the collection, processing, storage, and use of your personal data as described in the Privacy Policy.

Personal data collected includes, but is not limited to: identification documents, contact information, financial transaction records, gameplay history, and device/connection data. This data is used for account management, KYC compliance, fraud prevention, personalisation of the player experience, and compliance with legal and regulatory obligations.

tamanjudi applies industry-standard security measures including 256-bit SSL encryption to protect all personal and financial data transmitted to and from the Platform. We do not sell personal data to third parties for marketing purposes.

Intellectual Property

All content on the tamanjudi Platform — including but not limited to trademarks, logos, brand names, game graphics, software, databases, text, design elements, and audiovisual content — is the exclusive intellectual property of tamanjudi or its licensors. Nothing in these Terms grants Players any right, title, or licence to reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content.

Players may access and use the Platform solely for personal, non-commercial entertainment purposes. Any unauthorised use of the Platform's intellectual property may result in account suspension and may expose the infringing party to civil and criminal liability.

Limitation of Liability

To the fullest extent permitted by applicable law, tamanjudi, its directors, officers, employees, agents, and licensors shall not be liable for:

• Any loss of profits, revenue, business, data, or goodwill arising from the use of or inability to use the Platform;
• Any indirect, incidental, special, consequential, or punitive damages, howsoever arising;
• Any interruption, suspension, or termination of the Platform's services;
• Any losses arising from a Player's breach of these Terms;
• Any actions taken by third-party payment processors, game providers, or service partners;
• Any gambling debts or financial losses incurred by a Player through use of the Platform.

Where liability cannot be excluded by law, tamanjudi's aggregate liability to a Player shall not exceed the total deposits made by that Player to the Platform in the 30-day period immediately preceding the event giving rise to the claim.

Suspension & Termination

13.1 Termination by tamanjudi

tamanjudi reserves the right, at its sole discretion, to suspend, restrict, or permanently close any Player account without prior notice where:

• The Player has breached any provision of these Terms;
• The Platform suspects fraudulent activity, money laundering, or any illegal conduct;
• The Player has provided false or misleading information during registration or KYC;
• The Player has abused any promotional offer;
• Regulatory, legal, or licensing obligations require such action.

Upon closure for breach, any real-money balance (net of bonus funds) in the account will be returned to the Player following completion of all outstanding verification requirements, unless the funds are subject to a regulatory hold, legal proceedings, or investigation.

13.2 Voluntary Account Closure

Players may request closure of their account at any time by contacting the support team via live chat. Account closure requests are processed within 24 hours. Any pending withdrawal requests will be completed prior to closure. Accounts closed voluntarily may be reopened upon request, subject to re-verification.

Amendments to These Terms

tamanjudi reserves the right to modify, update, or replace any part of these Terms at any time and at its sole discretion. Changes that materially affect Player rights will be communicated via a platform notification or email to the registered address on file, with a minimum of 7 days' notice before the changes take effect.

Non-material changes (e.g., corrections of typographical errors, clarifications of existing provisions) may take effect immediately. The "Last Updated" date at the top of this page reflects the most recent revision.

Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 13.2 above.

Governing Law

These Terms shall be interpreted and governed in accordance with internationally recognised principles of online gaming law and the terms of tamanjudi's applicable gaming licence. Any disputes arising under or in connection with these Terms that cannot be resolved by the Platform's internal dispute resolution process shall be subject to arbitration under internationally accepted arbitration rules.

Nothing in this section limits a Player's statutory rights under the laws of their jurisdiction of residence.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need to raise a formal dispute, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly on the tamanjudi platform
• Email: [email protected] (plain text — not a clickable link)

For matters relating to responsible gambling, self-exclusion, or account restrictions, our dedicated support team is available around the clock. We aim to respond to all formal written enquiries within 2 business days.